Change or reset your password

Change your password

1. Open your account and go to Security.
2. Under How you sign in, select Change next to Password.
3. Enter your Current password and your New password.
4. Select Change password.

Your new password needs at least 8 characters. Don't use your username or email address. After the change, all your other devices are signed out.

Forgot your password?

1. On the sign-in page, select Forgot password?. You can also go straight to the reset page.
2. Enter the email address of your Ulifyi account and select Send link.
3. Open the email and follow the link. It's valid for 30 minutes.
4. Enter your new password twice and select Save password.

If you've turned on 2-step verification, you also enter a code from your authenticator app or a backup code. Afterwards you're signed out on all devices and sign in with the new password.

No email? Check your spam folder and make sure the address is spelled right.

Change your sign-in email

1. Go to Security. Under How you sign in, select Change next to your Sign-in email.
2. Enter the New email address and select Send code.
3. Enter the 6-digit code we sent to the new address and select Verify.

Your sign-in email only changes after you enter the code.

Confirm it's you

For some changes we ask you to confirm it's you first, with your password or a passkey. This keeps your account safe if someone else gets to your device.